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"Caring attitude of the Front Desk team. I’ll will return with my family."

"The reception, check-in process, guidance snd recommendations, reservation of a shuttle to the Sapporo Station, knowledge professionalism of staff stood out. Hotel was just a 3 minute walk to the Nishi Juitchome station Subway line that connect to Nanboku and Toho lines at the Odori Station. The tram station is just a minutes walk from the hotel. A very convenient, accessible and excellent hotel."

"Excellent location near Odori"

"The hotel is well located at the centre of Sapporo Station area. It directly connected to the underground passage to Sapporo Central St. Even under snowy weather, we can move to the station without hassling."

"Room service is good , very clean"

"Good location, within walking distance to Otaru canal. Hotel amenities were good too."

"A great hotel in a great location. Handy to do many features including restaurants, karaoke, shopping, transportation "

"The room was spacious and the breakfast outstanding with so many choices! "

"This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc"