"Staff was very courteous, the Expedia VIP upgraded room was fantastic. The bed and shower were amazing (although it took forever for me to realize you had to twist not pull the knob to switch from handheld to overhead shower), and the location was so close to everything and subways. What really stood out was the little refresh and refreshment room in the lobby for guests. They thought of everything and had things in there that even five star hotels don’t have: cologne and perfume varieties, microwave, espresso maker, hot water dispenser, snacks, some toiletries (vending machine for others in lobby and a 7 Eleven across the street). Very safe, busy area close to subway and bus stop as well as airport limousine drop off area. Check schedules for airport limousine with them prior to departure as it only comes every hour but not necessarily on the hour. Will absolutely stay here again and this felt more like a 4 star hotel to me. "