"We did not realise this hotel is a self check-in upon booking. This was not a problem though, and we were assisted by another guest who was familiar with the process. However, when we opted to pay for breakfast during the check-in process we were also charged for the accommodation again! This was confirmed when I enquired about it to a staff member who was on reception in the evening. This has reduced our travelling funds and is now a hassle to get refunded. We have been disappointed in the lack...
"The check-in process; it requires you to access to the internet (WiFi) or strong mobile phone signals in order to activate the digital keys (to open the gate & your room). My phone has very weak signals and unable to open the link to the hotel website for directions/instructions to the digital keys ....
To make the matter worse; the hotel only sends you the above inf. at 16:00 on the date of your arrival and no sooner; in my case, by the luck of the draw, they forgot to send it to me on time. ...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.