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"Beautiful upgrade to a lovely suite. Rooms are clean, well appointed and the staff are exceptional."

"Limpio, bien organizado. Buena atención y excelente desayuno. Café y chocolate siempre gratis. A 15 minutos mas o menos de la gran via. Cargador de auto eléctrico gratis. Si escogías que no te limpiaran la habitación el desayuno era gratis para una persona. Hicimos ese cambio "

"This hotel was lovely and puts American ones to shame . We were however very upset about the choice of this location for our travel needs. The Expedia agent I worked with when our plans changed about staying in downtown Madrid to staying one night near the airport before our flight to Amsterdam. Not knowing the city, I relied on the agent's skill to make an appropriate choice. This hotel was in the exact opposite of the area we needed and consequently it cost us an extra 50 Euros to get to the airport and through horrendous traffic early in the morning!. I am sure I will be a long time before trusting an agent with Expedia."

"good staff, clean room. "

"Great hotel "

"Na"

"Comfortable beds, kids had single beds which is always better than a sofa bed. Lovely lady on reception had limited English as is my Spanish; but we made it work. Unfortunately ended on a slightly bad note as water was turned off from 9:30am meaning we couldn’t fully get ready before checking out. Not modified of the water being turned off for building works until we asked about lack of water.!"

"Parking was very easy, staff was really kind and efficient, rooms were always clean and neatly placed. "

"Parking was great, in an underground area, well secured. The staff was very helpful and friendly. The room was very clean, very comfortable bed and great blackout curtains! "