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"The view of the hotel is stunning, the public hot spring bath is just ok. "

"The food was amazing. The hotel is clean and the staff is friendly. "

"Nice place, but dinner and breakfast take very long (traditional but long). It was overall an amazing experience, but the place is slightly old and in the rooms you can see marks on walls. "

"Make sure to book a room with the lake view. The onsen was great, very clean. Very near the north end of the lake and easy access to Hakone ropeway. "

"Fantastic place with some of the best staff I’ve ever seen at a hotel. The Spa is definitely worth going to to soak in the hot baths. "

"The room was clean and nice, the view was pretty, and there were many things free of charge. "

"Great location, friendly staff and amazing property. No issues throughout our stay and the room, view was amazing. Definitely on my re-visit list. "

"Beautiful accomodation. Is a little out of the e way and hard to get to from Odawara station with a long bus ride to get to the accomodation. View of Fuji was majestic and the facilities at the apartment were top notch. Need better English instructions to use the foot bath and the projector. A room guide would be very useful as the portal doesn’t have all information required "

"Breakfast was delicious!!"