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"This is a decent hotel for the price however its a three star hotel so the rating but for the facility and the room but for the price can expect that"

"Absolutely beautiful hotel in a classy town. We loved the comfort and location of the hotel. Thank you so much for the hospitality and definitely recommend for other visitors."

"Honest review! Area not great. Many separate buildings so reception not easy to locate. Room needs renovating and very basic. Wardrobe didn’t close. Fridge very noisy. Corridors dirty. Staff were ok. Bar area nice looking over the water. Bed comfy. If all you need to do is sleep, it’s ok. If you’re taking a break, look for somewhere nice and more conveniently located. Parking secure and easy, also good price. Nowhere close by to eat. Dunkirk itself is run down. Beach area nice with some nice bars and restaurants but a good 30 min walk. It is clear to see they are trying to reinvigorate the town, which is going well in some areas. "

"Staff were extremely help and polite. Room was clean and spacious "

"I stayed at Hotel Cocoon in Ostend for one night. The room itself was nice and a good size, and the location is definitely a strong point—right on the beach and very close to plenty of restaurants and bars. However, there were a few issues that affected the stay. The room was quite cold and the thermostat didn’t seem to be working, which made it uncomfortable overnight. The shower gel bottle was also empty and hadn’t been refilled, which was a bit disappointing. Parking is available, but at €30 per night per car, it felt quite expensive. The overall atmosphere of the hotel wasn’t particularly welcoming, which took away from the experience a bit. Overall, it’s a well-located hotel with decent rooms, but a few improvements and attention to detail would make a big difference."

"Staff were all lovely There was lots of noise from the outside road and from the liquor store outside the window. Deliveries started very early shortly after 6am Room was large. Bed and pillows comfy. We did find a pair of Men’s pants presumably left from a previous occupant. "

"Staff very helpful. Great location. Lots of free parking I have stayed twice."

"My family and I have stayed here 3 times and will always come back here in the future. Fantastic place to stay, great facilities for kids, great communication, great location."

"Listing for this booking hides that towels and parking are not available without additional costs, and that beds need to be made by guests and rubbish taken out by guests. Bringing towels with us from abroad and taking them back as wet towels wasn’t something I was expecting when I made the booking. All of this is mentioned on the follow up communication "