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"Staff members Yves, Ciro and Karen at the front desk were friendly, efficient and helpful, especially with making our Spa reservations. The young woman in breakfast was also very friendly and attentive and makes a lovely cappuccino! Room 353 was spacious and quiet. Very nice bathroom and lovely towel heater. There was an unpleasant smell in the room when we first entered but it dissipated after we opened the windows for a few hours and didn’t return during the remainder of our visit. Bed was very comfortable, quality linens, nice amenities. Items in minibar are complimentary. Breakfast was delicious! Fresh-squeezed orange juice, tasty pastries and breads, Bircher muesli was very good. Room is gorgeous! Location near the train station was very convenient! Very quiet and a great place to base yourself at for exploring Basel by tram with the free Basel transport ticket provided by the hotel. Sauna and kniepp pool in the spa were a welcome treat each night after our long days of exploring Basel’s museums. Very clean. Massages also available but we didn’t use that service. If you’re looking for a wonderful family-owned hotel in a great location and comfortable rooms with delicious breakfast, look no farther than the Gaia. Will stay here again when we return to Basel! "

"Top Zimmer"

"Good breakfast near tram station very convenient I liked it"

"The staff were so kind during our whole stay! The location is great, right next to a tram stop and supermarkets making it very convenient. "

"Not only was our room super clean and comfortable, but the staff truly is the shining star. If I could give them 10 stars, I would. They go above and beyond to make your stay comfortable and will assist you with any help you need - from finding where your riverboat is docked to helping you with finding but eventually replacing your lost phone. Will be highly recommending Hotel Marthof to friends and will return. Cannot thank them enough!"

"Friendly and welcoming hosts, clean property that is conveniently located to Old Town"

"Hotel Metropol was perfect for our quick stay in Basel. It is located steps from the train station. The staff is helpful. When we arrived before check in to ask if we could store our luggage while sightseeing, they said our rooms were ready and allowed us to check in early. How nice! We were able to walk all over the city from our hotel. We enjoyed our one-night stay here. We were not able to have breakfast at the hotel as we had an early departure the next morning. We would recommend staying here. "

"We had one of the larger rooms in the "villa" annex, and it was very spacious and comfortable. Everything was very modern, including window blinds that are operated electrically. It took a bit of experimentation to figure out what all the switches did. The walk-in shower was especially nice."

"Tidy and clean "