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"Nadim was awesome. He truly made our first stay in Switzerland memorable. We liked the accommodations so much we decided to stay an additional day. He added it at the same rate and included breakfast. He even brought a fan up to our room while we were out, since there’s no AC and it was hot (for Americans). Definitely will stay here on our next visit "

"The room was large and very central, and had everything we expected"

"Room was great. Very friendly staff. Nice location in front of the lake. "

"Excellent"

"Great vibe "

"Modern, clean, excellent location, well thought out. Lovely breakfast. "

"We had a lovely time! Beautiful hotel, great staff and great location!"

"Great room. Two big windows and plenty of space to open our suitcases. The bathroom was spacious and modern. Very helpful staff. They arranged dinner reservations, gave us tea while we waited for the room to be ready, had apples for guests to take, and made us feel so welcome. Location is excellent! So easy to get around. Steps away from underground shopping, trains, boats, and beautiful scenery!"

"Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨"