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"Convenient location, friendly staff, comfortable for long stays"

"Great visit! "

"The bathroom was very outdated. There’s no switch for the bathroom vent which was rusty and dusty. There’s no place to hang hand towel by the sink so had to hang it on the magnifier mirror. The table/ledge under TV and the coffee maker and box that had the coffee pods were visibly dusty. There was no office chair for the table/ledge that standard hotel rooms have; I had to request one and that was dusty and scratched up. The Pacific Tower ocean view was nice, able to see Friday night fireworks from balcony. The location was great, walkable to a lot of restaurants and shops. Staff was very nice. Valet takes a while to get the car because of other guests. As guests, there’s free admission to Bishop Museum and discount to Cirque du Soleil Auana. "

"Clean,quiet,good location "

"Great if you gave small children, if you don’t find another resort!"

"The property location is the best, next to the beach, have two restaurants, is in the front of International Marketplace and the front street pass the buses! About clean needed more with details, specially shower head, between tiles and the sink. The staff are very friendly and helpful! After check out (11 am), they hold our suitcases until 6 pm, that was great because our flight was at 10:20 pm. If we will visit Honolulu again we will stay in this hotel! Mahalo! 🌺"

"Were placed in a room right overlooking conflstruction site on top of that the floor we were on - 20 feet away from our room there were dehumidifiers andnfans blowing air 24/7 - apparently our floor had recent major water damage. We were moved later during the stay - not the same day as they "forgot about us" View was amazing Rooms were okay however we found an unwrapped chocolate bar - moldy one right at the head of the bed on the carpet We were missing room amenities and towels the whole stay - had to buy a sop bar - then finally on a day 4 or 5 they gave us a hitel bar soap. "

"Pool closes at 6pm, not worth the resort fees. Parking is mainly for valet only, its a pain to find self parking. There are bars close by that are loud that will keep you up at night. Breakfast options are not the best, hardly any protein mainly potatoes and bread. "

"Bonvoy members are supposed to get free internet, but we still had to pay the full resort fee despite getting free internet. In addition, we never could get a boogie board, which also was supposed to be free "