"I was told the place is disability friendly but its definitely not. I wont recommend coconut grove to anyone, essentially, disabled people. Im a wheelchair user. If i could have move to a different hitel, i would have was extremely tired."
"The water pressure was so bad that my shower didn't work until the evening. The wireless connection was poor. The staff member who helped me at checkin (after a long busride when all I wanted was to relax and have a shower) was rude, and I had to convince then that I had a paid reservation, even though I was showing them on my phone! (I had to buy phone credits to show them since their wireless wasn't working!!)
The staff member I interacted with the next day, the manager, was much more...
"Disappointing response from reservation team while trying to book. Confirmed for airport pick up but hotel did not arrange. Meal options were limited and small portions along with very restrictive "complimentary" breakfast. Overall service and care of customers was quite low."
"Wifi ( internet) in camera inesistente.
Acqua calda camera: per fortuna che siamo in Africa è le temperature permettono la doccia anche fredda.
Pulizia della camera ottima.
Colazione ; adatta per chi cura la dieta dimagrante."
"Night desk clerk surly and acted put out when I gave him the Expedia print-out. Morning staff cheerful and helpful. Great breakfast.
Room a bit shabby, paint peeling in shower, but sheets and towels clean, floors clean."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.