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"Staff at rooftop great service. Breakfast delicious with plenty of fresh fruit. "

"The resort was clean and well kept. Enployees were friendly and very willing to help with anything you asked for. Victor was the best activity person we could have asked for. He made our trip even more fun than it would have been without him. Evening entertainment could have been better, but was not horrible."

"Very clean and staff are friendly and helpful. The amenities are excellent here, a great family vacation choice."

"Great service, food choices great, nice rooms, higher end experience overall"

"The gardens were prestine. The views were amazing. The staff were incredibly helpful. The rooms definitely need an upgrade but they did keep them clean."

"It was our first time and we are all happy and satisfied with the service over all.Excellent! Thank you very much!"

"Food was good and the adult pool was excellent. The description said hair salon but the staff at the lobby said no such service "

"Wonderful facility. Excellent setvice "

"We travelled as a family of 6 the last week of Oct and we had an amzing time. Lets start with the highlights. Daniel and Jesus at the pool made the week. They work so hard to make your day the best possible. Tip them well as they work hard for it. Santana, Ricardo and Nico at the pool bar and pool service were 5 star service and treated our kids so well too. Sandra at the ince cream and crepes place next door was also amazing. Always a smile and friendly to interact with. If you are looking for amazing service, great resort and food and dont care about nightlife then this is a must visit. Its a little confusing (and misleading) online to food options. At Estancia there is on restaurant ( La Casona) for breakfast and dinner. Only lunch option is poolside. There are 3 restaurants next dooe yo ucan go to, plus the ice cream / crepe place for dessert. It was fairly slow when we went and were able to walk in anywhere we wnated each night. Flamingos does have an amazing buffett breakfast we did most days. The service at resuarants is slow, so expect it to be! And because not everyone is all inclusive, you always have to wait and sign a bill - which became annoying when they took another 10 mins to dwliver it. The grounds are well manicured and staff around the resort are all so friendly. You can tell the genuinly care! The rooms are massive. One big downside - check in staff are not friendly - they need somw training from daniel and Jesus at the pool!"