"The apartment was extremely clean and tidy, breakfast was phenomenal and the staff were extremely helpful, going out of their way to make our stay comfortable!"

"Prompt housekeeping…"

"We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...

"Courteous and respectful staff. "