Novi Vacations

"Excellent service!"

"The manager on Duty -- dark and tall guy - was not friendly. The rest of the staff extremely friendly and helpful. The carpet at the room and that the floor need changes."

"Crystal was who greeted us at the front desk and she did an amazing job! I highly recommend this hotel and seeing Crystal for any help. She again was great"

"The breakfast did not complement the amount paid for such a hotel standard."

"The best thing about this stay was the front desk person Ameer! He was amazing! The property was disgusting and the room was not clean. We had stains everywhere on the lounge chair, the comforter wasn't clean, the bathroom had mold and there was a dirty towel that Ameer came to get out of my room because the housekeeping was so in a rush to leave for the holiday they half cleaned the rooms. It was bad!!! The pool was nasty and had no towels, we had to walk to the front to grab some. This was a...

"The breakfast was great with awesome variety of food"

"Property location was great. Property was dated. Staff was rude and seemed out out even checking us in. It took over ten minutes for someone to come to the front desk. It was clear staff was friendly with a large party staying at property. Party was a wedding or some type of formal celebration. Courtyard was loud with music and yelling and dancing until 10:15-10:30. Entire parking lot and lobby smelled of marijuana. Location was about the only good point."

"Had an am"