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"Everything was fantastic"

"Room was clean and comfortable. "

"Great family hotel, easy to walk to the pier. Only downside to our trip was one of the days card keys for the room were not functioning and the beds feel more like full size than queen. Would definitely come back if bringing kids with us. "

"Worth booking just for the breakfast. Would have liked more water pressure. But I think most of California is under the same restrictions. Room set up was great for our family "

"The location is great but July room was a bit run down. Smelled like cigarettes and bathroom was disappointing. The fan switch did not work and the shower was hard to regulate the temperature. "

"Clean room, nice service like closing curtains. Good housekeeping "

"Everything was great"

"The hotel is a descent stay. I disliked the fact that there was no option take the stairs to the parking basement, we had to wait for the elevator. Also as I was waiting for the elevator on of the staff members was rude to a customer. When the customer asked about the parking she was like, did you park last night with us, then you have to pay for parking, there is no such thing as free parking in San Francisco. I think that was unnecessary to say as she could have just explained the policy without the need to be smart and arrogant about it. "

"The hotel was beautiful, clean, and modern. The customer service was excellent, making the entire stay very enjoyable."