"This is a charming, old-fashioned hotel in a perfect location. My room had a view of the Union Square Christmas lights. It is not slick or modern: think of it as European and you will see its charms. The room was comfortable with everything you need. They warn you in advance that there's no air conditioning but most of the time in SF you don't need it, and there's a ceiling fan and the windows can be opened. There is always coffee and cookies available in the lobby and the tiny bar was popular,...

"EVERYTHING and EVERYONE! From the front entrance with the valet parking, the doorman, from the cleaning staff to the bar attendants, front desk upon check in…. Exceptional across the board. The room excellent. I will be returning mid December for a few nights and I’m so excited knowing this stay will be just as fantastic!"

"Helpful staff and great location!"

"No thills, but good value for the price"

"Fantastic, clean, great hotel. Staff was also wonderful. Great location. Can't wait to come back. "

"Perfect location for the race and lovely staff! Room was cozy!"

"Good "

"Staff was helpful. It’s an older building, so no AC, but it’s San Francisco so the climate is mild. Elevator is turn off the century. "