Find hotels near Nottingham Playhouse, Nottingham from SAR 194

"Breakfast good, staff helpful."

"Stayed at the Trivelles Regency in Nottingham and honestly the check-in experience was really disappointing. Both myself and several other guests were told we had to pay a £50 security deposit, despite the confirmation email clearly stating it would only be a £1 deposit if paying by card, and £200 only if paying by cash. When we showed the staff member the email, they refused to accept what was written and still insisted on the £50 payment. For some people checking in, that money was part of their budget for their night out, so it caused unnecessary stress and frustration straight away. If the hotel policy has changed, the booking information should be updated to reflect that. It’s unfair to tell guests one thing beforehand and then demand something different on arrival."

"Breakfast excellent & very friendly & helpful staff. "

"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same feedback. Also my half of the bed was on a slope. The shower head was immovable so you have to wear a shower cap. However it was clean and the towels were changed daily. The parking wasn’t particularly easy. It’s great if you’re staying the weekend as there’s a fantastic rate at Nottingham station for that, but outside of that, navigating parking can be tricky."

"My only problem is the check in process, staff wasn’t professional, wasn’t friendly at the beginning but force a smile later on, not looking at guest when speaking to them , no greeting from staff to guests, no explaining the arrangements for breakfast. Been to many different hotel around the world, this is the worse."

"Clean room, good breakfast, good location"

"It was an excellent stay. Gemma at the front desk was so bubbly and sweet. Very friendly and got our trip off to a great start. Room was spacious and clean, Food at the restaurant was great. Time between starter, main, pudding was perfect. Quality of food was great. Drinks were also great. I forget the name of the gentleman who was our server but he was delightful. Making lighthearted jokes and just being very helpful. We had a great stay"

"Generally not good value for money. Room was ok size, bed was a small double bed, bathroom was dated with a poor shower pressure. Hotel is well situated so probably the reason it was so expensive, but wouldn't recommend, much better options for city centre hotels."

"Everything prepared, equipped, in order, all good."