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"The room was clean, but the main door didn’t latch on its own and the strike plate was loose. I had to mess with it to get it to latch properly. The shower floor was ultra slippery and the lack of a shower curtain allowed the splashing water to spill out onto the tile floor making getting out treacherous. The soap did was hanging off the wall.The sauna was closed due to repairs and the pool closed early. The "

"Very nice hotel, exceptionally good staff. Only problem was it’s quite a distance from the city centre. If you’re up for a trek, you could take the canal path, but not good if you have loads to carry. Would definitely stay there again and now being aware of the location would plan accordingly. "

"We received a warm welcome on arrival. The room was compacted but well presented and clean. Modern shower, ironing board and built in walldrobe. There is car parking at the rear with cameras and spot lights to keep your car secure. We used the swimming pool and sauna during our stay it was great to relax for while!! The breakfast was well presented and catered for special requests ie poached eggs. Overall we would stay here again in the near future. Many thanks. Well done."

"Bar snacks and Sunday brunch are excellent. Beautiful hotel."

"This hotel is in a great location in the centre, clean well appointed rooms. A good breakfast and great dining area. The only down side is noise in the rooms, woken several times with late night noise from folk in the corridor. "

"The bed was 2 singles pushed together which obviously kept spreading apart. "

"Great hotel "

"Bedroom was hot, the fan provided was inadequate."

"Lovely location over lookin Castle and getting around. Comfy bed, lovely thick towels and the white company toiletries. Only complaint our room was opposite lift so you could here it early morning and late at night."