Search Residences in Northern Mexico

"Everything great"

"Breakfast was ok "

"Every thing was excellent, but put 2 stars for the property. Some pool areas are very slippery. I fell on the first day of my trip. Hurt my knee and the others leg pretty bad. "

"Honestly, this was one of the worst hotel experiences I’ve had. From the moment we checked in, things were already off. The room was not clean—there were stains on the sheets and the bathroom clearly hadn’t been properly cleaned. To make things worse, the air conditioning barely worked, making it uncomfortable to sleep. When we brought this up to the front desk, the staff seemed uninterested and didn’t offer any real solution. For the price we paid, this was completely unacceptable. I would not recommend staying here, and I definitely won’t be coming back.”"

"The hotel is really old "

"Very nice"

"Room was clean and staff was great"

"Let me start by saying the service is top notch. The room was clean and comfortable, and the location with beach access is great. Where it fell short for me was the “all-inclusive” aspect. When you hear that, you expect to be able to order freely from the menu, but in reality the options are limited to specific items. On top of that, the drinks were disappointing. Cocktails felt watered down, and even something as simple as a chocolate milk for my son tasted diluted. If you want a better-quality liquor, like Don Julio, you have to pay extra, around $7 per drink. The rooms themselves were fine, but the beds were a letdown. For a higher-tier resort, I expected better comfort. The mattresses were very firm, and the small pillows weren’t comfortable to sleep on. Another thing I noticed is that upon arrival, there weren’t basic amenities you usually expect, like bottled water or coffee in the room. Overall, it’s a good hotel with great service and location, but they need to improve the drink quality, expand the menu options, and pay more attention to comfort and accuracy in their listings. Some of the restaurants listed are actually offsite, and a few of the photos online don’t match the real setup, like Cilantros, which is enclosed rather than open-air as shown. "

"Clean room"