"It looked like a fairly new property, unfortunately it seems like they’re not maintaining to keep that fresh and new look, and that was the good part. The customer service was appallingly bad. Check in time was supposed to be 3:00pm, we arrived at 5:00pm yet are room still wasn’t ready, the front desk clerk kept telling us how they’re housekeeping is short staffed. (Not our problem) He told us that it would be ready by 5:30, that’s two and half hours after their 3:00pm check in time. He offered...
"It looked like a fairly new property, unfortunately it seems like they’re not maintaining to keep that fresh and new look, and that was the good part. The customer service was appallingly bad. Check in time was supposed to be 3:00pm, we arrived at 5:00pm yet are room still wasn’t ready, the front desk clerk kept telling us how they’re housekeeping is short staffed. (Not our problem) He told us that it would be ready by 5:30, that’s two and half hours after their 3:00pm check in time. He offered...
Sam