"Overall, we had a very good 1-night stay after arriving from London to catch our ferry the next morning out of the Rafina port. May be not the hotel's issue, but some signage for the hotel shuttle in the shuttle lot would be helpful to know where to meet the shuttle. FYI - the shuttle runs on every hour on the half hour so 9:30, not 9:00. But the complimentary shuttle from the airport to the hotel was convenient. While the front desk lady was not very friendly, the room was a good size for our family of 3 with a clean room and bathroom. The complimentary breakfast buffet was surprisingly good and more than sufficient. The location to the Rafina port was very close and took about 5 minutes even with rolling our luggage. Side note - the Rafina port was so much easier to deal with than Piraeus which is the major port and crowded."