Search Residences in North Side

"The hotel is in overall nice condition. The room appeared nice and clean, but I found holes in the sheets and both bed sheets were dirty. Guest services was kind enough to replace both of them. The hotel is not located in the area where you can walk around downtown, and there was a lot of drug activity both around and on the premises, so we did not feel safe to leave the room. There was one person high walking around our car, the parking lot and through the hotel, as the building doors were accessible (not the main entrance). The rooftop deck was being used for an event, as well as drug activity, making it unpleasant for other guests to use. Due to this we did not stay our full stay, but left after the first night, as I honestly did not feel safe to leave my personal belongings behind in the room while I was not there. The hotel will not give a refund for day unattended, which I knew that to be the risk. "

"The room and the hotel are first class. The front counter person was on break, and we had to wait ten minutes upon arrival for check in. TVs did not function well."

"Room cleaned very 3 days, nice location. "

"Amazing stay ! Staff is super helpful and friendly. Free breakfast a dinner & drinks . Popcorn and soda any time. Rooms are clean and tidy ! We traveled with two kiddos and all was perfect "

"No bath wash in dispenser in shower"

"Friendly and helpful staff, the bar kitchen was open till late for a quick bite Shuttle service was great"

"Everything was how it should be. The staff is extremely friendly and helpful!"

"Room smelled musty like the carpet had been left wet. Staff was very stand offish, charged me an extra night even though the room was already paid for "

"Good location if attending Pirates game; air conditioning did not cool room and was very loud and noisy whenever it was on; floor tiles into bathroom were loose; two of three elevators were not working"