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"So, you walk in through a glorious, grand Victorian Lobby, like something from the golden age of rail. And check in with helpful staff. Then walk to your room through the maze of coridoors that gradually shift to being like something from The Shining. The rooms are clean and tidy, but there is a lot of disrepair and a lot of money needs spending to fix a lot of minor issues. Also the plumbing is loud and makes all kind of ungodly noises. Finally, its clear the hotel is cheap and central enough that people use it when they are planning night out & dont want a taxi home. Yiu hear a lot of coming and going all night & I had one drunk couple try to draw me into their argument, only to later walk past them being arrested from within the hotel. Spend a bit of money, and this could be a great hotel. But right now its more than a little past its best"

"Good hotel, walking distance to the metro centre. Comfortable and clean rooms."

"Great spa facilities the food was great very relaxing and informal staff always happy to assist and very pleasant all round "

"Quite a walk from station, with a steep climb back up to city centre"

"Enjoyed our stay at the castle. Staff were friendly and efficient giving great service. The courtyard rooms are small but well furnished and comfortable, also I thought great value. However we decided to upgrade to a larger state room and the staff were really helpful in enabling us to do that. You can really immerse yourself in the castle experience.The room was surprisingly warm as obviously no double glazing. Breakfast was excellent. If you are looking for a true castle experience you won't be disappointed. "

"Good value room, staff very pleasant throughout my stay "

"Great hotel in a good location close to shopping, restaurants and bars. Comfortable and spacious room but there was damage to the sink which had a large chip in it. Also only 2 pillows which were very thin and didn't have pillow protectors on them. They really should be replaced."

"Wonderful hotel. "

"Good location "