Search Residences in Normandy Isle

"It was ok"

"After our first night we asked if we could have clean towels. The staff said they would bring them but after us being gone all day, we came back to a dirty room plus absolutely No towels . Then had to wait 2 hours for new ones to arrive."

"O hotel é fantástico, bem decorado e bem localizado, próximo ao Bayside. Minha única reclamação é com o serviço de quarto. Precisei de gelo para colocar no joelho depois de uma batida e foi preciso falar diretamente na recepção e ainda ligar 3 vezes para o customer service e demorou mais de 1 hora para ser atendido."

"The floors in the Junior Suite were dirty as well as the carpets stained. Not something I’d expect for an ocean view suite (and it’s price)."

"The staff in Maxine hotel was not as pleasant as the two other hotels. I stayed in the hotel with Taco Taco restaurant. They were so pleasant and helpful, even holding the door for us. When visiting Maxine’s, I believe it needs to be advised when going to that hotel to use a different door. I experienced a hotel staff rudely ask what someone needed when they clearly had luggage and needed to find their room. Air conditioning would kick off through the night. It became uncomfortable. Also the front entrance floor and main entrance when wet. Need more flooring mats to assist with walking,"

"Rooms are Dirty but the pool is nice "

"The staff were wonderful especially the valet service guys , they were very helpful and knowledgeable. The hotel was clean and the surrounding areas as well and the amenities were good. The pool is a must to go to . My first time visiting them and I enjoyed my stay and I felt very safe on my solo birthday trip to them. Recommended this hotel to anyone."

"Worth the money."

"Unhelpful and dismissive staff with no urgency for customer complaints or accommodation. Specifically front desk."