Search Apartments in Norco

"Breakfast was okay. Room was clean and staff was friendly."

"Was ok. "

"The room was ground level had missing slats from blinds we had to cover 2 windows with towels and sheets so no one could see in. The kitchen had 1 fork 1 spoon 2 knifes a family of 5 cant eat with that. The pull out bed was terrible. To use bed you had to unfold the bed there was no mattress to it. Had wood frame throught the middle it was like sleeping on ground.They served breakfast everyday it was ok but staff in kitchen area was very RUDE. I had called hotel before booking to ask was pool open and was waffles part of breakfast and was told yes to both. Pool was not open and waffle batter was never brought out. When asked about waffles staff always had excuses for why it wasn't available. "

"Road construction in front of hotel made parking difficult but I do appreciate the free parking. "

"our room had no air-conditioning It was broken when we got switched to another room Our our shower was broken. Not only that, but all staff was very disrespectful and also sleeping on the job if not sleeping on the job then playing on their phones and ignoring us. would not recommend to anyone."

"The breakfast was fresh even though we went at the last 30 minutes all days and was delicious. Staff friendly. Excellent stay and will stay again when going back"

"Everything was very good overall! My one and only complaint was there seemed to be something splattered on our air conditioner and one of the head boards, but everything else was clean and the experience was a positive one. "

"We didn’t not have enough towels and had to buy some for the local store. Staff initially only out one set KNOWING the room was booked for two guest. The hotel also reeked of urine, possibly due to the pet friendly policy. I do appreciate the fact that o didn’t see any bugs and the breakfast was typical hotel breakfast no complaints there. This should be an emergency booking only. "

"The TV didn't work, there were cockroaches in the room and other bugs in the bed that bit me so badly I could sleep and my back was bleeding the next morning from itching. The staff thought this was totally normal and didn't feel they should even refund me anything so if hotels.com does nothing, I'll be filing several public complaints "