"Everything went as planned "

"Ok so as soon as I arrived after a grueling 18 hour flight, I expected to find a cold water in the fridge. There was nothing, although Water was listed as included under the amenity section. Also wanted to have nice warm shower and they were no shower, gels or soaps also as listed under the amenity list and the water was mostly cool. I asked the host about the water and soaps and was told I would have to buy or they were not included even though listed on their site Not a single towel in the...

"The room was cleaned and the staff was so helpful"

"I honestly don’t even know where to begin with how disappointing this stay was. From the moment I walked in, it was clear the place hadn’t been properly cleaned or maintained in a long time. The sofas were covered in stains that made it impossible to sit comfortably, and even the ceilings had visible marks and discoloration, which is something you don’t expect to notice—but unfortunately, I did. The bed situation was just as bad, if not worse. What was advertised as a proper bed turned out to...

"Everything was okay when i finally checked in except the awful smell in the elevator and the reception area. I had to wait approximately 30 minutes for the agent to check me in even though i called hours and minutes prior to my arrival. No restroom in the lobby while you wait. Wifi was a unstable; I wouldn't rely on it if for any important."

"The staff was amazing. They made my stay very comfortable. Thank you Joseph, Manase and the rest of the crew and the dining staff. You are awesome "