"My parents-in-law from England stayed there for four days. They only speak English. From our point of view, all tourist accommodations should have someone on their team with a good level of English who is able to maintain a conversation. The Blue Windows´manager told me that, speaking English was not part of her “business model,” and I completely disagree. The only person who demonstrated this high level of professional communication was Ms. Sandra García. Thanks to Ms García, for her care and...