Cottages in Niigata Prefecture

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"Host and all staff very friendly and helpful. Cosy cottage that needs updating but adequate. Great table with eight chairs and one three seat sofa. Would be good to have more signs in English. Homeaway/stayz photos - none were our cottage. Were not told breakfast included (was beautiful) but would have been helpful to know because we’d bought five packets of cereal. Would definitely recommend staying here"