"The heating wasn’t working on a cold weekend, but they didn’t tell it’s when we checked in and only told us once we complained the second time, and then said it wouldn’t be fixed because it was weekend. The hotel generally looks a bit tired and in need of a refit. Gym & sauna just bland and no quality feeling, a bit of a home made feeling to it. TV in room was skew on wall, espresso machine tray bent. Just not what one expects from a Radisson."

"Our stay at Hôtel Aston La Scala was extremely disappointing, particularly for a property advertised as a four-star hotel. While the location is excellent, the condition of the accommodations and the level of customer service fell significantly below expectations. We experienced several unacceptable issues, including furniture falling apart , poor bathtub drainage, outdated décor, and extremely offensive odors in multiple rooms. Equally disappointing was the initial response from the front desk....

"Bien situe / personnel de chambre très sympa tout comme accueil. Bon buffet petit déjeuner"

"Sauberes Zimmer. Freundliches Personal. Kein abwechslungsreiches Frühstücksbuffet."