"The room was not as described and not as confirmed in my receipt. Staff only communicated with WhatsApp. It was expensive for the quality. No one is there to help you in a timely manner. There were cigarette ashes on the windowsill, fingerprints on the tv set. There was no minibar as described. A pool was in the listing and confirmed in a text but there is no access to a pool. It’s all inaccurate and not a hospitable experience. It was stressful and it makes me not trustful of Hotels.com I had...

"Nice interior design, clean. It would be even better with a slightly softer pillow, but still a fantastic experience."

"Overall good location, and good room quality."

"This place is such a gem 💎 The staff here are so amazing and friendly and really care about their guests. The facility is nice, new, and clean and has everything a traveler could want. I am definitely going to recommend this place for anyone who plans on visiting Saigon."

"The apartment is very spacious and clean,the host quick reply for any questions. This is whole group and they come to clean our apartment everytime we request and change our towels like hotel. The location is walkable to everything,it has whole small city around our place and 2 mins walk to landmark 81..This make me feel at home everytime we go out and back to apartment"

"The property was okay. The location was great and access was also quite easy. Some issues ruined the 5 star rating. The AC was leaking water from the ceiling on to the bedroom floor and the main bathroom required some deep cleaning."

"Very comfortable and accommodating"

"No check-in service face to face. Very hard to find the location. Too difficult to check in by phone if no Vietnamese speaking "