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"The staff was incredible and the hotel is very clean and had great amenities"

"綺麗で清潔、朝ご飯もいいです。屋上のインフィニティプール、砂場付きもいい感じでした。が、１つだけ、ハズタブに溜めるお湯が錆か？汚れで流石にはいれないぐらい汚いお湯が出てきたので水の管理、確認はしっかりして欲しいです。それ以外はまた、活用させて頂きたく思います。ありがとうございました。"

"We had a 1 night stop over and it was good, clean and convenient. Unfortunately we had an early flight so we couldn't try the breakfast. The pool was lovely"

"convenient location near many shops , not too far from train stations . Clean but slightly smelly room upon arrival . Helpful and friendly staff . Outstanding breakfast buffet with huge choice and restaurant quality food , for just $6 AUD . I stayed here twice on seperate occasions and can highly recommend it /"

"Perfect, nothing to complaint about"

"The room was below being awful or below being dirty I don’t recommend anyone to go there, I was not able to stay in it"

"I’m sorry I speak very little Bahasa. My stay at the Luminor was very good indeed. Thank you so much."

"The room is spacious enough. Quiet area"

"The staff were very friendly and helpful, their English was clear. The rooms were a bit tired, not unclean, just stained in the grout. The breakfast had a wide variety but the coffee was not good, there are so many good coffee places not far. The water was not sealed so we bought from the supermarket almost next door."

"The hotel was conveniently located near the Surabaya Airport and Immigration office, but it only provided a shuttle from and to the airport despite the immigration office being close. If you don't get a King bed room, then you will be stuck in very tiny and uncomfortable twin beds. Additionally, the condition of the hotel is not the best. There were outlets that was dislodged from the wall and some visible damage on walls. Finally, there isn't much to do around this area. You need to drive...

"Expedia didn't help at all in the cancellation process / instead to acting in the moment decided to act 3 days after !!!!! worst service ever !!!!!"

"Spacious family room with all amenities available."