"Front desk staff were very friendly and on point as were the breakfast staff.
The first problem I had was that my room door wasn't closing properly. I had to open and close it multiple times before it latched. I reported it to front desk. It was eventually resolved after I reported no water in toilet tank and someone came to fix it and I pointed out my door issue which he then fixed.
The second problem was a leak under the sink. Water pooled on the wooden shelf under the sink. This was reported to front desk and was never fixed for my entire stay of 5 nights.
The final problem was the room not being cleaned my entire stay. We arrived on a Wednesday late afternoon. Friday evening after being out all day, the cleaner came after 5 and we had them change the towels. We saw the cleaner on our floor Saturday morning and asked for our room to be cleaned as we would be out all day. When we returned late afternoon, no cleaning had been done to our room. We went out midday Sunday and returned after 4 and still nothing done. Cleaner showed up well after 5. We were sorting out our luggage as we were leaving early the next morning. We asked for clean towels. She gave the bathroom a thorough cleaning and we thanked her.
I have stayed at this establishment on multiple occasions and this is the first time I've ever had so many issues with my room. Not sure if short staffed or something else is going on but I was not very happy with the lack of service provided during my stay."
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