"This is no longer a hotel!!! They converted it into a shelter but still allow people to make reservations??? An absolute nightmare having an exhausted baby, a front desk worker who was not helpful in offering solutions to the fact that suddenly we had nowhere to stay with no warning. Absolutely unacceptable."

"Room was clean. Staff was great let me check in early for a small fee. Even put me in a room across the hall from a friend who was also staying there."