Find all hotels by Independent in New Windsor, NY

"When I arrived to check-in, there was no staff at reception. The police was there to get reports from other people that wanted to check-in. The police said the person working at the desk quit her job that night, and nobody else was working. Now i’m trying to get my money back from Expedia. I had to find another hotel for the night."

"Staff was friendly and helpful. The breakfast was fine. Staff restocked often. The bathroom was clean.The bad news: There seemed to be a homeless element when I circled around back. There were 15-20 people milling around back late afternoon. The ceiling had a huge water stain. There were no linings in the trash buckets. Furniture was stained. There is no exhaust fan in the bathroom so the floors got slippery. The elevators are in an inconvenient place. Too expensive for the location which is extremely noisy."

"Horrible from beginning to end. No towels to shower and took over 5 hour from front desk to get some, dirty cups/utensils in room kitchen, told to get ice from bar but nobody was ever there. Phone didn’t even work properly and calling front desk option inactive. Ruined our Romaric getaway."

"Beautiful room spacious & exactly what i needed a night getaway. Staff very knowledgeable & very friendly. Parking is ery convenient. Breakfast is available i didnt get there but looked delicious "

"All was good "

"Clean room, the staff was nice and the breakfast was surprisingly good. The kids loved the waffle maker. Good place to crash for a night."

"Great place to stay."

"Affordable and convenient"

"Very nice accommodations. Extremely helpful and friendly staff. A great experience all around."