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"Helpful staff. "

"Lovely apartment suites just on the outskirts of the tourist centre of Florence. Breakfast was OK. Reception staff was great. There is construction of a new tram line happening outside which causes a bit of chaos with traffic but will help with public transport in future."

"Super friendly"

"A very pleaseant experience"

"The place in general clean and nice, the elevator a little complicated, Something important, Expedia advertises parking in a garage for this hotel, but upon arrival, they tell you there isn't any, and that you can park on the street or in a parking lot 5 minutes away. They said that detail in Expedia is wrong! Also, as an Expedia VIP customer, I was told I would receive a complimentary bottle of wine per stay, but it wasn't given to me upon arrival. I asked for it the next day, and they seemed annoyed and upset by my complaint. They gave me the bottle of wine grudgingly, as if I were begging. I think they need to improve their customer service! "

"the bathroom had bad smell"

"Great to have park nearby"

"Good"

"Room was spacious and clean, air conditioning and all amenities worked well, within walking distance to the Trevi Fountain."