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"Staff friendly, rooms very clean a little bit noisy in the evening. The hotel is in a good location walking distance to restaurants in downtown Napa. "

"Very rude staff"

"Very nice small hotel with a large room, nicely furnished and equipped. Close to downtown with private parking and very inexpensive."

"I had a very disappointing experience with this hotel. When I arrived, I was told that the property was oversold and that my confirmed reservation could not be honored. What made the situation worse was the complete lack of effort to resolve it. No alternative accommodations were offered, no assistance was provided in finding another hotel, and there was little acknowledgment of the inconvenience caused. After a long day of travel, being turned away without support is unacceptable. Overbooking may happen, but how a hotel handles it is what matters—and in this case, the response was careless and unprofessional. I would not recommend staying here based on this experience."

"All the staff were helpful and property is both beautiful and peaceful."

"Amenity wise, we did not use them as we were only in town for one night."

"Very nice property. Nice lounge and convenient location "

"Great hotel in an excellent location. For a very small hotel there was a pool in the hot tub as well as a small fitness room. Breakfast onsite is available."

"Love the location and the rooms are lovely. The only drawback to the rooms is the lack of soundproofing. Floors and walls are so thin, it is a distraction. Perhaps other sections of the property don’t have the same issue, but rooms in the Plaza building would benefit greatly from insulation. "