"We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it."

"Room is very clean, friendly staff and shops around you can get literally anything you want nearby. And it's a family friendly place to stay."

"No check in information received, when I contacted the host was told ‘it’s not hard it’s left unlocked’ during our stay the host walked past us several times to feed the llamas head down, didn’t even say hello, text to ask how to use the gas fire during our stay and no response, was made to feel very unwelcome. Shame as the shepherds hurt is nice"

"Good place for short stay. This is a student accommodation and it is close to the campus of several universities in Liverpool. The staff is gentle and proactive, the facility is clean and well maintained. I felt safe and comfortable for the purpose which was related to academic matters. I recommend it."

"My daughter and I stayed in the Orme lodge, it was lovely. Nice and warm, squirrels outside the windows. Hot tub is just a hot tub - not one with bubbles! so don't look for a button to press lol Very peaceful. If you go with kids (i went with teenager) then maybe take a laptop to watch netflix etc on. wifi connection great. Don't wear sliders on your feet when trying to do the fire or else you will slip on the mud which is hilarious to a teenager btw. Hot tub takes about 4 hours to...

"Great as described only thing I’d change is being able to have another key card only had one between 4 of us"

"Fabulous location. Entrance is a doorway on Church Street covering a gem of a place. Studio apartments roomy with all home comforts. Staff on reception great"