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"Everything about this hotel stands out!! The staff, room, location, cleanliness, everything!! My family have been booking our hotel reservations at this hotel for the past few years, we can’t imagine going another hotel."

"Very clean hotel, top floor reception and restaurant has a wonderful Sakurajima view. "

"Room was spotless, the view of Sakurajima did not disappoint, the concierge service was helpful and excellent."

"Breakfast is buffet "

"The room was clean and spacious. Staff were friendly and helpful. Great location for walking and conveniently located to the tram stops. "

"Premium experience at accessible prices. Room was perfect with a great view - extremely close to the train/bus terminal for quick and easy check-in/out. Would absolutely stay here again in the future."

"A little old but beautiful and clean hotel. Very convenient with airport bus station right outside the building. Service staff are very welcoming. "

"No staff. Room clean "

"We were given a beautiful upgrade with a fantastic view of the volcano. Couldn’t have asked for more. "