Aparthotel

Redhill Cliff Complex

4.5 star property

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Located close to Two Rivers Mall, Redhill Cliff Complex provides a free grocery shopping service, a rooftop terrace, and a firepit. Active travelers can enjoy cycling, archery, and basketball at this aparthotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available

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About this property

Redhill Cliff Complex

  • Luxury aparthotel near Two Rivers Mall
  • Located close to Village Market and United Nations Office at Nairobi, Redhill Cliff Complex provides a free grocery shopping service, a rooftop terrace, and a firepit. Active travelers can enjoy cycling, archery, and basketball at this aparthotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • Free self parking
    • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Bicycle tour information, a water dispenser, and a vending machine
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and separate sitting areas.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • 2 bathrooms with bidets and shampoo
    • 40-inch TVs with digital channels
    • Balconies or patios, wardrobes/closets, and separate sitting areas

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Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM

Late check-in subject to availability

Late check-in fee: USD 10 for check-in between 10:00 PM and midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Cribs (infant beds) are available for USD 10.0 per night

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 6)
  • Late check-in fee: USD 10 for check-in between 10:00 PM and midnight
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: M-Pesa
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Redhill Cliff Complex pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Redhill Cliff Complex?

Check-in start time: 10:00 AM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM– midnight for a fee of USD 10.

What time is check-out at Redhill Cliff Complex?

Check-out is at 10:00 AM.

Does Redhill Cliff Complex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Redhill Cliff Complex located?

Situated on a river, this luxury aparthotel is 2.5 mi (4.1 km) from Two Rivers Mall and within 6 mi (10 km) of Village Market and Karura Forest. United Nations Office at Nairobi and Westgate Shopping Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

8.4

Amenities

10

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

10/10 Excellent

jone

Liked: Cleanliness, amenities, property conditions & facilities, communication
Kind and friendly personel :)
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff were all very kind, especially Grace. She even played outdoor games with me and my young kids. They were very quick to answer any questions and to show us how to turn on the hot water. They treate us like family. The food was delicious. The master bed was very comfortable with luxury bedding. Our only big challenge was no water from the master bath sink but we didn't bother to have them check it out. The shower worked great so we were content.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Maurice

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is at a serene place. Grace was fantastic with communication. Keep the good job. The only con is that they don't have a backup power Incase the power goes off. Try to fix this as some of your clients would be working remotely and highly dependant on electricity and internet.
Stayed 12 nights in Mar 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grace and Charles did everything to make my stay pleasant and convenient. The service they provided and their level of communication were excellent.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

KEIICHI

Liked: Amenities, property conditions & facilities, communication
Nice👍
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

ROBERT

Disliked: Cleanliness, room comfort, communication
The location is not adequate for night travel and communication is very poor because they don’t have a reception area, while dining is outside.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The ads picture match exactly what I saw onsite. Liked the airport pickup services, the place is a safe, quiet environment equating it to a hidden scenic gem, tacked away from the busy city noises with friendly neighbors. The place is close to a river, the village market, the two rivers malls, several international embassies' offices etc. Loved the quiet serene space with a comfortable bed. I was able to take a walk and experience the beautiful environs. The hosts(Charles and Grace) were very attentive to dietary needs and they provided a 5 stars breakfast during my stay. The hosts were warm, and effectively communicated. Further, despite a couple main issues with the apartment I raised, the hosts addressed them timely.Overall experience was excellent. I will book this place again and I highly recommend this place
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Joachim

Disliked: Cleanliness, room comfort

Schlicht und einfach

Die Unterkunft ist sehr spontan eingerichtet und die Küche ladet nicht zum Kochen ein. Für mich als Europäer war die Anreise das unangenehmste! Dieser fürte fast 1km über einen holprigen und düsteren unbefestigten Weg. Den Fahrdienst vom Flughafen zum Komplex ist mit 2.550 KES zu teuer, mit Uber kostet es nur die Hälfte. Das Frühstück hingegen war sehr gut. Leider ist die optische Erscheinung eher erschreckend und überall Rohbau. Ich muss allerdings den Hinweis geben dass ich Europäer bin und andere Standards gewohnt bin.
Stayed 2 nights in May 2025