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"Great views, great space, great breakfasts although crowded and hard to keep dishes topped up. Terrible beds"

"The room was clean and the staff amazing."

"Breakfast was amazing!"

"The room was very spacious and the location was extremely close to Nagano station which helped a lot."

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"Absolutely terrible I highly recommend not staying. Everything broken and old, destroyed furniture and walls, mold growing out of the vents, terrible water pressure, beds with broken springs, over crowded, no nearby restaurant options, terrible quality, extremely overpriced. "

"Staff were awesome. Very very helpful."

"Everything was great, staff was absolute class and helped us out whenever we needed it"

"All good"