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"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله"

"Great!"

"Front desk staff was rude, room was clean, shuttle service to haram was ok "

"Beautiful experience. The view from our hotel room was stunning and the atmosphere was perfect . Very convenient walk to the holy mosque. Breakfast buffet had a wide selection. "

"I like the service and the staff. My stay was amazing 3,min walk to haram . "

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Always a pleasure to stay at swissotel al maqam. Enjoyed amazing views of Kaaba. Hotel is very well maintained. Staff is very friendly and helpful. Breakfast is amazing with a lot of variety. Nothing can go wrong if you’re staying here."

"Na"