Muxika Vacations

"The location is nice,The room was clean but the floor lamp didn't work and the sheets had a burn mark on them. I Went to the front desk to report it to get them changed out and ordered 2 cups of hot water for tea while I was waiting. We never received a new set sheets. I received the hot water to make tea and was charged for 2 teas even though I had my own tea bags and just needed hot water to brew it. The kitchen seems to have zero exhaust hoods so it's smoky all through out the hotel. You...

"This was a very nice hotel, and I would definitely stay here again. The staff was so nice and helpful. They definitely went above and beyond to make sure we had a great experience."

"Setting was pastoral with stunning views … staff were beyond kind and helpful!"

"Breakfast Views Dinner"

"Very pleasant stay out of the city. Mountaneous and fresh air "

"The building is beautiful from the outside, but it is in desperate need of maintenance and renovation on the inside. The only positive aspects of my stay were the breakfast buffet, which was excellent, and the housekeeping staff. The cleaning team did an outstanding job and kept the rooms clean and well maintained throughout my stay. Overall, despite a few positive points, I would not consider this a true four-star hotel and would not choose to stay here again."

"Ermua is a thriving community where we felt really safe when out at night. The hotel is central with lovely rooms and fabulous staff. The hotel bar is welcoming and popular with local people. The bar serves a selection of tapas which are great. We would definitely stay again if in the area."