"Received one actual key and room furniture were old but room was clean. After figuring out the water heater, shower was ok but door missing so water went everywhere in the bathroom. Toiletries were available. No AC so they brought a fan."

"The room was fine, but the Pictures didn’t match what was actually given to us. the sliding door to the porch did not lock & the bathroom window didn’t shut all the way which made us worry about bugs. The AC worked great which is always nice. they had breakfast and a restaurant, but you had to eat it in your room."

"Overall poor experience. Not cleanly. Inaccurate listing, particularly as it relates to the airport shuttle. Lights went out often. Walls and windows are super thin. No rest - could hear everything. Poor outdoor lighting. "

"A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali."

"Very nice place for solo traveller and for family trips"