Find hotels in Mustafapaşa from SAR 145

"Amazing staff, amazing place. Great value . Will definitely stay again. Unfortunately, we Found out breakfast was included by accident only after we attempted to pay on the last day of our stay. I wish Expedia would have made that clear. BTW, the breakfast was indeed first class!!"

"If you value good customer service DO NOT STAY AT THIS HOTEL. Its a shame as the hotel itself is ok and could be amazing, but some staff (not all, some were as helpful as they could be given the constraints from the hotel management) were unhelpful. We were not allocated the type of room we booked yet when I questioned, one member of staff just argued i was wrong (passive agressive attitude) despite me checking the room types on their own hotel website. I did a check in feedback from hotels.com and was very clear. We asked for extra chairs, and a coffe machine and were told this room doesn't come with this, (in the end we got the coffee machine but they removed the kettle). Ok, but we booked a different type of room! The hotel was full so arguing my point further would have been pointless, but no apology no olive branch just an insistence that I was wrong. So badly handled. I had emailed twice before we arrived at the hotel and received no acknowledgement. Our key broke in the lock while we were there, in fairness this was rectified quickly, our jaccuzzi bath broke, this was not recitified quickly in the end we told them not to bother as we wanted to relax. We were staying 5 nights i expected better. Breakfast was good for food but again no interaction from the staff, and they started clearing the room very rudely before 10.30 while we were still eating. What a shame. Such lack of customer care unfortunatley makes you feel uncomfotable which is not what you want on holiday."

"The room and bathroom was very small but clean. The staff was friendly and helpful. The breakfast was excellent with quite a variety of choices. However, we book a comfort balloon ride with this hotel and paid a higher price but on the day of the flight we were included with all the other guest who paid a much lower price.I advise book directly with the company not with the hotel. "

"Overall happy with this hotel. Nice staff they make you feel like home."

"Everything was very good. If we must pick on something, then their breakfast was less than ideal, particularly in food variety and quality."

"Absolutely book this hotel it will be the best decision you make. It’s stunning. The staff are fantastic, extremely kind and helpful. My room was incredible. The breakfast is unbelievable, such a variety of food made with love and care "

"Lovely cat here. We can sleep an extra half hour While take hot air balloon of Royal company. Take 10 minutes to Walk to downtown Main Street"

"Beautiful "

"Everything was perfect. Staff was so friendly and helpful. I had left something in my hotel room in Ankara and Rabbia (sp?) called that hotel twice for me to find it, and had them courier it to me. Breakfast was excellent. So many choices. I loved the fresh cut fruit (kiwi, oranges, grapefruit) and made-to-order cheese omelets!"