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"Room was nice! bkfst was amazing! Staff was friendly!"

"Room was spotless and excellent staff"

"Staff were very friendly and it has a gym. The location is perfect, too."

"We stayed four nights in this hotel. For us, it was perfect and, should be go back to Bergamo, we would not hesitate to return to the same hotel. Its location is perfect (close enough to the Old City that you can walk to get there but also very close to the centre of the new town and its restaurants and shops); the location is also quiet; the room was big and comfortable (the fact that was a little old-fashioned was not a problem at all); breakfast was excellent with lot of choice; the hotel is clean and personnel kind and helpful. The only negative point is that, in our opinion, the hotel restaurant is pricey and, for this reason, we chose to eat at nearby restaurants. "

" The spa is amazing, helpful staff, comfy room and a wide variety of breakfast options "

"Lucky to book a room here (far ahead, at a great rate) for the 2026 Winter Olympics, in Milan. It was a special treat for me (a solo, senior citizen traveler). The higher rates at this hotel were aligned with the hotel's overall advanced/higher quality of experience. DEFINITELY. favorite parts: A genuinely Architecturally-historic/significant building (and furnishings). High-end bedding & mattress; Perfect night's sleep. Super yummy breakfast (included in my rate); attentive staff serving it."

"Room spotless. Good, efficient, polite staff."

"Very quiet stay for the night! Stayed here because we went to a concert close by"

"Great amenities, a little out of the way from central Florence but if you research a bit you will know this. Amenities and stay wise… zero complaints! TV situation (which I’m seeing is a thing) wasn’t the greatest only because you will need an hmdi to watch anything other than local tv, but still doesn’t take away from the stay. One word… Perfecto!"