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"Room was spotless, well stocked, staff were lovely"

"Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic "

"Room was spacious and clean. Also all the staff were friendly"

"Fabulous location for Sheffield Christmas market, shops and theatres. Exquisite building and decor. Friendly and helpful staff. Our room was so spacious, modern and had everything we might need - including fridge, kettle, ironing board, an huge bed and a wonderful shower. The breakfast was the best I’ve had for choice in a hotel (as a vegan) Would recommend the hotel to anyone and would definitely look to return. "

"Exactly as described "

"The property was nice inside but the room we had was in the old part wasn’t very clean a lot of dust furniture tatty curtains hanging off the rail water stains on ceiling paint all flaking on the walls in the window and a lot of cold coming from the windows really bad stains on the mattress but the towels and bedding was very clean left the portable heater on all nite to keep the room warm"

"Lovely stay"

"Great location, lovely staff, nice room "

"Great staff and good location. We had a lovely stay once again. "