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"Only one type of communication is through WhatsApp messages. Very hard to solve the problem. I’m trying to get my deposit refund but after a month, I’ve been trying to contact, still don’t get any answer. "

"All good and helpful. Clean and tidy. But not easy to get there."

"I had a really lovely stay at Alanis by Avery. The overall experience was very positive, and I was pleased with the accommodation. The property provided a comfortable place to stay, and I would happily recommend it to anyone looking for accommodation close to Kuala Lumpur International Airport. Thank you for making my stay an enjoyable one. I appreciate the experience and would certainly consider staying here again on my next visit. Keep up the great work! Highly recommended."

"This is classified as a 4 star property and it has the amenities but not the maintenance. Our kitchenette had cockroaches through it, the bathroom was very mouldy with poor ventilation and it smelt terrible. I could see this being a 4 star when it first opened but I wouldn’t say it is now. Beware also poor communication from this hotel. The staff seemed nice enough in person but even Expedia couldn’t get through to them in the phone when I asked for help to confirm whether reception closed ...

"Good for a layover 😊"

"Definitely do not recommend. In addition to a horrible check in process, they started randomly asking us for security deposits. The apartment was wildly overpriced—we had a far better stay in a much posher area for much cheaper. Look elsewhere and get a better place to stay, if you can."

"Good shopping centre plenty of variety of food, even fast food chains for the kids. Lots of things to do without having to go into the city of your shopping a short stop over in Malaysia."

"Solo travel, just needed a crash pad for the night near the airport, which this was great for with plenty of eating out options nearby"

"The view very nice"

"I arrived the unit late at 10.30pm, the key was placed in the mail room. I had taken it and follow instruction to park at level 6 at designated parking lot. However the key access to higher level was not working. Called no one respond. Taking risk to park at lower level, get in room fist. Saw a few coacroach on bed and table! Next day check out still not pick up my call, terrible management!"