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"We had a lovely time! Beautiful hotel, great staff and great location!"

"Clean room, friendly staff, great amenities that were included."

"Our stay at this hotel was absolutely incredible! The location is truly unbeatable—right in the heart of Lucerne, making it easy to explore the city on foot. The staff was unbelievably sweet and went above and beyond to make sure we had everything we needed, even helping us coordinate public transportation. The cleanliness was exceptional, and the breakfast far exceeded our expectations with a variety of delicious options. One of the highlights was the stunning rooftop bar—breathtaking views and the perfect place to unwind. A special shoutout to Tommy! He was extremely knowledgeable, friendly, and genuinely cared about creating a great experience for us. He went above and beyond in every way. We would definitely stay here again. Highly recommended! 🌟🇨🇭✨"

"Room was very clean. Hotel location was excellent. Staff very nice"

"It was nice staying and highly recommended "

"Great place"

"Niko was very welcoming when we checked in - excellent customer service "

"Wonderful service, especially by the breakfast staff Nice hotel, comfortable room Good location Walkable "

"Check in was welcoming and efficient. We even got a glass of prosecco. Had a great meal in the hotel bar. Free mini bar was a great surprise. Awesome view from our balcony. Staff was top notch."