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"Have stayed here on several occasions. Always great, staff wonderful ."

"We stayed in a courtyard room which was excellent, the bathroom was exceptional. All the staff were very helpful, polite and cheerful. The only disappointment was that for some reason the restaurant was closed so we tried the brasserie and we were not at all impressed, a very burnt burger, so we ventured out each evening and there are some very nice restaurants nearby. The location of the hotel is idyllic on the lakeside and the aquarium, cruise boats and steam train are just across the car park. We would happily stay again"

"The rooms are clean and comfortable. Personally, I’m not a big fan of the pillows. Some areas could use a bit of paint to rejuvenate them. Special mention to Gaz in the Starbucks. He’s exceptional and always remembers your order. Little things like that create goodwill."

"A tale of two halves…. Beech Hill & Spa Windermere Terrace and views = outstanding. Walk down to sit by the lake = very nice indeed. Deco and furnishings = very nice. Parking = free - nice - can become overcrowded very quickly. Staff = nice, they try hard. Spa = indoors is nice if a little small. Outdoors not available due to refurb. They try to blame you Expedia for not telling me. Refurbishing/upgrade = not an expert, but it’s looking like will not be ready for the summer season (shame). Food = the chef(s) tries hard but management greed means that he/they are unjustifiably under pressure to explain the menu price tag. Breakfast good and reasonably priced. Room = tasteful (thanks for the upgrade) with great views, but let down by dirt on walls and mouldy curtains - no controlled temperature heating is either on or off. Bathroom = basic and mouldy, does the job but not a place to spend time in. Water pressure = excellent. In-room tea/coffee = nice 750ml bottle of water = £5.95 unacceptable (and I live in London) then £0.98 for lime & soda. I’m sure there is a balance somewhere. You have clear aspirations to become a 5 star hotel and you probably will once the refurbishment is finished. In the meantime you are neither here nor there. On balance, I will/would return, but will wait until the new rooms, outdoor pool and jacuzzi are ready. If the premium is justified, then I’m sure the experience has the potential to be phenomenal. Your other hotels treated me better."

"Parking bays were very narrow but manageable. Evening meal was average. Room was good and the bed very comfortable"

"Lovely selection for breakfast everything we wanted thank you "

"Staff were so helpful and friendly. Breakfast buffet was excellent. Room was clean and comfortable. WiFi access was easy. Beach view was lovely."

"I can’t think of anything that I didn’t dislike , room was very clean breakfast was fresh and filling. The staff on reception was excellent and very knowledgeable. I would definitely recommend The Delta and I would stay there again "

"Very friendly staff(Becky on the bar was lovely).Room was great with plenty of tea,coffee and hot chocolate available.Great choice of drinks on the bar."