Find all hotels by Independent in Montego Bay

"Nice property. Good food at the buffet and restaurants. Most staff were professional and helpful. Need more night activities that do not end so early. Teach the dining staff the difference between a sari and a coverup. A coverup can be a sari but not all saris are coverups. Nice place to stay especially for first timers in the country. Transportation was highly accessible at the property which is very convenient. Lots to choose from for off resort activities."

"Hotel is nice and cozy. I like the fact that it’s across from the beach. Only thing I didn’t really like was the staff in dining room, me and the family sat there for 15 min no one asked us if wanted anything to drink I had to go find someone."

"The rooms need to be renovated, the floors especially need to be replaced. I would not consider staying for more than one night."

"The food was great! The staff was friendly and polite. There are some areas that can use some attention (we had a few things in our room that suffered from wear and tear), but by no means a deal breaker. The entertainment was great, and there is a lot to do without leaving the resort. We did though, and enjoyed every minute. We will go back and will most likely stay at the Riu. Lovely vacation!!"

"Did not go to the spa the room was clean staff was professional, courteous, helpful And yes, the room did overlook the beach and the pool loved all of it would definitely go back"

"The staff were immaculate especially Cora that was at the front desk. Great ambassador and asset to your team. There wasn’t anything I disliked. Customer service A+"

"Landed early and I wasnt able to check in until 3 so I was outside for 3 hours. When I checked in the room was clean it was over powering with bleach. I wasnt a fan of the bathroom . Also the flights up the steps for the roof top is a bit much gota invest in an elevator its also not safe if u are wet. But the staff was great and sweet. Marlon look care of me when I hurt my foot. The front desk were very helpful they hold ur luggage if need be. Bartender Ojay who is no longer there was amazing. Breakfast was ok . I def liked the service . And in great lactation. WiFi was weak though. Airport shuttle Is $25 buy can get cheaper with uber or tours."

"The staff at this hotel is excellent! Front dest staff 👌also the staff at the buffet. The room was very clear and spacious. Overall i enjoyed my stay and definitely will stay there on my next visit. "

"This was not a hotel but a motel. It was not as described on the website. Customs officers at the airport never heard of the hotel and had to look it up The bathroom was subpar. No where to hang your clothes, only one chair, the bedroom door had holes that you could see outside. The was no changing of linen until you asked for it and then they exchanged it when you gave them your previous towel. There was only one bin which was in the bathroom. If you were expecting to get a good night sleep you had music playing till 2 to 3 o’clock in the morning. The only good thing was you had hot water and the beach was near."