"Ich hatte mit meiner Freundin dieses Hotel für 4 Nächte gebucht und es gab keine einzige Zimmerreinigung oder Handtuchaustausch."

"Our problems began at check-in. There was no staff available to assist us, and we were left running from pillar to post trying to find parking even though they charged 35 chf per night for parking. It was 4 blocks away and Was hard to locate the apartment, and figure out how to gain access. After a long journey, this was extremely frustrating and stressful. The property also had no air conditioning, which was not made clear beforehand. As a result, the apartment was unbearably hot, and none of...

"There was a suite flat above a restaurant, and the smell of food could be felt throughout the unit and was annoying. During the day, the suite was like a steam sauna because it was all windows and above the roof. Despite two small air conditioners and a fan, it was unbearable. However, the view from the room was incredibly beautiful and tempting. There was no shampoo and the unit was full of insects coming from the lake because there was no fan and you had to keep the window open all the time....

"Bien situé, restaurant sympathique et de qualité, proximité du lac avec possibilité de baignade. Le petit commerce annoncé pour le petit-déjeuner était fermé la semaine de notre présence."

"The location was a 12ish minute walk from the train station. The listing didn’t have many photos so we didn’t really know what to expect but it was a room with beds. The bathroom door didn’t latch closed. There was an outdoor space in the back that was a nice addition to hang out in though."

"The host was always very helpful and quick to respond to my messages. Had a little difficulty in finding the property but the host was available so it was not an issue."

"Pretty far from everything. Smell of cigarettes in the building everywhere. If you smoke it’s great I’d assume but I personally can’t handle the smell… especially when trying to sleep. Otherwise beds were amazing 10/10 the showers super clean and very nice! Just wish someone would be more strict about cigarette usage."

"Excellent quality, customer service was very friendly and helpful was very clean 10/10 recommended "

"Excellent communication from start to finish With map and tram details to get to apartment. In a great location 2 minute walk to lake and a lovely 15 minute stroll to centre or a tram just outside. Room had everything you needed and got cleaned within our stay which doesnt normally happen in an apartment. Staff were friendly and when my travel plug didn’t work they were on hand with a spare which I could keep for whole of trip. If we ever visit Zurich again I would definitely stay here."